FTAP-12 PRIORITY SUPPORT
This page is where you can request help and support throughout your FTAP journey. Requests for FTAP Priority Support should be directed to: [email protected]
Please keep in mind that answers to your questions will normally come during our normal business hours. Monday - Friday, 9AM - 5PM, PST, excluding USA national holidays.
Responses will be sent from one of our support emails: [email protected], [email protected]
With the complex nature of trading and the questions it can bring up, we encourage our users to take advantage of screen recording software. Loom offers free accounts and for questions regarding specific setups or technical issues video is by far the best medium. Click on the Loom logo to get it setup on your device.
